Privacy Policy

Macclenny Church of God ("we," "us," or "our") is committed to protecting the privacy of our congregation members, visitors, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://macclennycog.church, use our member portal, or receive communications from us — including SMS text messages.

By using our website or providing your contact information, you agree to the practices described in this policy.

We may collect the following categories of personal information:

• Identity information: Full name, date of birth, gender.
• Contact information: Email address, phone number (including mobile), and mailing address.
• Account credentials: Email and password used to access the member portal.
• Church participation data: Ministry involvement, attendance records, prayer requests, and event RSVPs.
• Communication preferences: Your opt-in or opt-out status for SMS messages and email notifications.
• Financial information: Receipt submissions for reimbursement purposes (no full payment card numbers are stored).
• Technical data: IP address, browser type, device type, and pages visited, collected automatically via standard web server logs.

Macclenny Church of God sends SMS text messages to members who have explicitly opted in to receive them. These messages may include:

• Service reminders and schedule changes
• Event announcements and RSVP confirmations
• Ministry updates and meeting reminders
• Prayer request acknowledgments
• Emergency church communications
• General church announcements

How you consent: You provide consent to receive SMS messages when you register an account on our church website at https://macclennycog.church and check the opt-in box stating: "I agree to receive text messages from Macclenny Church of God about church updates, events, and announcements. Message and data rates may apply. Reply STOP to unsubscribe." You may also opt in directly via our dedicated SMS sign-up form at https://macclennycog.church/sms-signup.

Message frequency: Message frequency varies. You may receive up to several messages per week depending on church activity.

Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.

Mobile number privacy: Your mobile phone number will not be shared with third parties or affiliates for marketing or promotional purposes. SMS messages are strictly for church-related communications as described above.

Opt-out: Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance. See the Opt-Out Instructions section below for all available methods.

We use the information we collect for the following purposes:

• To create and manage your member portal account
• To send you church communications you have opted into (SMS, email)
• To facilitate ministry participation, event registration, and prayer request tracking
• To process receipt submissions for reimbursement
• To improve our website and member services
• To comply with legal obligations
• To contact you regarding your account or church-related matters

We do not use your personal information for automated decision-making, profiling, or commercial advertising.

We use the following third-party service providers to operate our website and communications platform. Each provider has its own privacy policy governing how they handle data.

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: With Twilio and Supabase as described above, solely to operate our services.
• Church leadership: Authorized church staff and ministry leaders may access member information as needed to serve you.
• Legal requirements: If required by law, court order, or government authority.
• Safety: To protect the safety of our congregation or the public in an emergency.

Your information is never shared with advertisers, data brokers, or other churches without your explicit consent.

We retain your personal information for as long as your account is active or as needed to provide services. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate church record-keeping purposes (e.g., financial records).

SMS opt-in records are retained for a minimum of 4 years as required by carrier compliance regulations.

You have the right to opt out of SMS communications at any time using any of the following methods:

To re-subscribe after opting out, reply START to any previous message from us, or update your preferences in the member portal.

For help, reply HELP to any message or contact us at info@macclennycog.church.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data storage via Supabase (AES-256 at rest)
• HTTPS/TLS encryption for all data in transit
• Row-level security policies restricting data access by role
• Secure authentication with email verification

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Opt-out of communications: Withdraw consent for SMS or email communications at any time.
• Portability: Request your data in a portable format.

To exercise any of these rights, contact us at info@macclennycog.church. We will respond within 30 days.

Our website and member portal are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@macclennycog.church and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify members via email or the member portal.

Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: